We also recommend taking out insurance as the customer assumes all risk of returning the goods to Trek & Travel. Durable Comfort - 3D construction ensures the biggest possible sleeping mat surface for two at base camp. EXPED DeepSleep Mat DUO 7. Also, we do not offer free return postage on sale items. EXPED DeepSleep Mat DUO 7.5 LW+ Using technology from EXPED's famous MegaMat, the Deepsleep Mat offers edge-to-edge, 3D comfort with a cozy brushed 75 denier top fabric - all at areat price. Upon receiving the returned goods in an 'as new' condition, including any original packaging, Trek & Travel will issue the Exchange or Refund.įor subsequent returns send the package via courier or registered post. The customer is responsible for any damage that occurs due to poor packaging. Please package the item in a similar manner to how you received it, and include a copy of the receipt. In Stock 2 Models Available Show with deals only: Free 2 Day Shipping Packed Size All Length All Weight All Search Packed Size: 22 H x 11 D in Length: 72 in Weight: 115. ![]() ![]() You need to contact us within 14 days of receiving your order, and if the problem cannot be fixed over the phone we will email you a pre-paid post label or for subsequent returns suggest the safest and cheapest way to send items back. We do not offer refunds for change of mind on sale items so please choose carefully.įor peace of mind we offer free, once-only, return postage on online sales via eParcel. Returned goods must be in an 'as new' condition including any original packaging. If your new purchase does not fit, you don't like the colour, or your partner has put their foot down, you are welcome to send it back for an exchange or refund as long as the item complies with our policy: Refunds and Exchanges are permitted within 14 days only with presentation of a valid receipt. RETURNS & EXCHANGESĪt Trek & Travel we sell the very best brands and we want you to be happy with your purchase. If you have any further enquiries or special requests, please contact us by email or by phon3435. We do not currently ship internationally. Please allow a maximum of 7-10 working days for delivery to metropolitan areas. Your purchases will be sent via Australia Post using eParcel. ![]() Express postage, offered at checkout, is $10 extra. For orders $49 or under, shipping & handling incurs a flat rate fee of $15. We offer free shipping within Australia for purchases totalling over $49.
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